Core Service Line

Industrial Dispute Resolution & ADR

Keep production running, protect workforce relations, and settle disputes before they escalate — through structured negotiation, conciliation, arbitration and, where necessary, litigation.

ADR and litigation services — handshake, legal gavel and industrial dispute resolution at EXCELLENTO

Overview

Industrial dispute resolution & ADR for Bangladesh's labour-intensive industries

In garments, textiles, leather, jute, tea, and other labour-intensive sectors, a single unresolved grievance can stop a production line, delay a buyer shipment, or damage a brand's compliance record. EXCELLENTO helps employers and management resolve industrial disputes early, lawfully, and cost-effectively, using structured negotiation, conciliation, arbitration, and, where necessary, litigation.

Three Service Pillars

Resolution at every stage

From preventing disputes before they arise to representing your interests in formal adjudication.

Industrial Dispute Resolution

Practical, industry-focused solutions for workplace and labour disputes — keeping production running while protecting workforce relations.

ADR — Mediation & Arbitration

Neutral, confidential and cost-effective resolution processes — mediation, conciliation and arbitration as alternatives to court.

Litigation Services

Strategic legal support when formal adjudication is required — Labour Court claims, defences and appeals.

The Dispute Resolution Pathway

A structured, escalating approach

Most industrial disputes should settle long before litigation. We guide employers through each stage in sequence.

Prevention

Compliance audits, grievance-handling procedures, participation committee setup, and manager training.

Internal grievance handling

Structured resolution at factory level, with documented outcomes.

Negotiation & collective bargaining

Support for employer teams in dealings with unions and bargaining agents.

Conciliation

Representation before the statutory conciliator, where most industrial disputes should settle.

Arbitration

Voluntary arbitration by agreement, with awards drafted for enforceability.

Labour Court & Appellate Tribunal

Litigation and appeals where settlement is not possible.

Commercial arbitration

For supplier, buyer, and contractor disputes, under the Arbitration Act 2001.

Where Disputes Commonly Arise

Typical flashpoints we address

Recognising these early is the first step toward resolution.

Wage, overtime, and bonus arrears
Termination, retrenchment, lay-off, and closure
Trade union registration and collective bargaining
Unfair labour practices and alleged anti-union conduct
Workplace safety and injury compensation
Sexual harassment and workplace complaints
Supplier-buyer contract and compliance-related disputes

Our Services

How we support employers

Practical, business-oriented support across the full dispute resolution lifecycle.

Dispute prevention audits — review of HR policies, contracts, discipline and termination procedures, and union-related risk under the amended law.
Conciliation & settlement support — preparing cases, negotiating settlements, and drafting binding settlement agreements.
Arbitration advocacy — representation in labour and commercial arbitration.
Labour Court representation — claims, defences, and appeals.
Unfair labour practice defence — advice on documentation and dismissal justification. This now matters more than notice formalities alone.
Workplace investigations — harassment complaint committees and fact-finding processes.

Sectors We Serve

Built for labour-intensive industries

Specialised understanding of the sectors where dispute risk is highest.

Ready-made garments & knitwear Textiles Leather & footwear Jute Tea estates Ship recycling Construction Light manufacturing

Facing a workplace dispute? Resolve it early.

From prevention to litigation, EXCELLENTO helps labour-intensive industries settle disputes lawfully and cost-effectively — keeping production running and protecting your compliance record.

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